3. Types of information collected
Our company may collect various information during the normal course of its business activities, including personal and non-personal data.
For example, we may collect information such as your name, phone number, e-mail address, IP address, all in connection with the use of our products and/or services, as well as of the websites of our company by you.
4.Basic purpose of information collection
Our company collects information on the course of its business activities in order to:
(a) carry out its business activities and provide you with products and/or services;
(b) provide marketing services and receive feedback on our products and services; and
(c) provide access and content of the websites with improved efficiency and functionality.
Without this information, our company may be unable to provide you with its products and/or services or meet your expectations from it on an ongoing basis.
5.How our company collects information
Our company collects information in two main ways: a) directly from you when you:
- buy or subscribe to our products and/or services
- contact us to ask for support or to ask a question about our products or services
- submit your e-mail address and other information in order to be included in our database
- visit any of our company’s active websites or facilities
- become a shareholder of our company.
(b) indirectly, for example, by placing browser cookies or other means of analysis on computers and devices used by you.
6.How your information shall be used
You acknowledge and agree that our company may use or disclose information about the main purpose for which it was collected, such as, but not limited to,
(a) The provision of services and/or products, related management tasks, processing of orders you have made, marketing and notifications of changes in our services and/or products and, in general, keeping records regarding the use of our products and/or services by you, registration and management of support work, communication with you or compliance with our legal obligations; and
(b) information may be communicated between our company and the associated corporate organizations and disclosed in a confidential framework to third parties acting as our contractors, agents or suppliers with regard to the main purposes of the cooperation between us.
We may also use this information for a purpose related to the basic purpose of collecting information, and in cases where an ordinary person would reasonably expect us to use the information in this way.
Where you provide us with personal data about another person, you guarantee that you have the relevant authorization to do so and that you will inform that person about our identity, the way we use and disclose their data and that they can access such data.
7.Disclosure of information
(a) we have reasonable suspicions that your health or safety or the health or safety of the public is threatened
(b) we have reasonable suspicions of past, present or possibly future involvement in illegal activities and that disclosure of your information is a necessary component of our investigation or notification of the matter to the competent authorities; and/or
(c) where such use or disclosure is required or permitted by law (for example, under a summons, warrant or other court order or legal procedure).
8.Sources of third parties
9.Cross-border transmission, security and storage
By accessing a website of our company or by installing, accessing or using the products and/or services of our company, except in the cases we have agreed by contract to maintain this information within a specific country or region, you agree and consent to the cross-border transmission of information and/or data. Our company uses or is likely to use in the future third parties, such as Amazon (AWS) and Microsoft cloud services, to store its e-mails, databases and systems, and Google for the provision of analysis services. These providers are generally established in Australia, in the European Union and/or the European Economic Area and/or the United States of America. Our company uses reasonable, from a commercial point of view, physical, administrative and technical safeguards to maintain the integrity and security of the information on the basis of which it is possible to verify the identity of a person such as, inter alia, secure data networks protected by a firewall and password protection systems that meet the industry’s ordinary standards. The transmission of data on the Internet may not be secure and therefore you transfer all the information at your own risk. Upon receipt of your transmission, our company makes every effort to ensure the security of the transmitted information in our systems. You are solely responsible for maintaining the confidentiality of your passwords and/or your account details and in order to ensure that your systems are updated and implement anti-virus and other protection measures.
10. Contact persons, access and rectification of personal data
Our company is committed to keep accurate, relevant and due information for our customers and other stakeholders. You can contact us and/or request access to your information through our Data Protection Officer as follows:
Data Protection Officer: Stavrianos Georgios
Street/ number: 4-6 Kyprou Street
City/ country: Tavros, Greece
Telephone: 0030 210 9580888
Fax: 0030 210 9580885
E-mail : firstname.lastname@example.org
Our company shall review your request in accordance with the applicable privacy legislation and provide you with access to a copy of the information it maintains about you, allowing you to exercise the rights of access, objection to their processing, objection to automated decision-making and profiling, restriction of their processing, data portability, rectification and/or erasure of the above data as specified in the European Regulation (EU) 2016/679 General Data Protection Regulation (GDPR), unless:
- you are not able to convince our company that you are entitled to access the information; or
- our company has the right not to accept or refuse such access.
If we refuse to provide you with access to the information, we shall provide a justification for that refusal upon your request. For security reasons, our company shall not disclose sensitive security information such as, among others, usernames, passwords or credit card details.