Our Support Plans

Superior support provision in today’s business environment is a core element to achieving more towards excellence. At Cubitech the support of customers and partners is a top priority.

In order to accommodate all needs and demands we have designed three levels of exceptional and timely technical empowerment.

  • Availability of online resources
  • Access to Cubitech’s Knowledge Database
  • Access to Cubitech’s Forum
  • Access to informational and educational videos and material
  • Email, telephone or online chat service provision with timely and direct to a service agent
  • Product and / or Service Consultancy

START

ADVANCED

  • Our second level of empowerment for those that need timely and accurate service provision. It offers: 

  • Email, telephone or online chat service provision through ticketing with a guaranteed response during the working hours
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Training at Cubitech

We believe that continuous empowerment of our partners reflects strongly on our commitment to deliver excellence to the global markets. Thus, we have developed a comprehensive training roadmap to effectively help our partners leverage new and existing business opportunities.

Start Training Module

The Start Training Module is the first step towards acquiring Cubitech’s knowledge and experience throughout our product / service range. It is required by all partners that want to market our products.

It includes:

  • A webinar on the preliminary Software and Hardware key points that define our product / service range.
  • An assessment exam to evaluate the competency of the trainee to understand Cubitech’s fundamental knowledge repository.

The completion of the above mandatory training module leads to first level certification.

Advance Training Module

The Advanced Training Module is the second step towards Cubitech’s knowledge base. It is developed for partners with experience in the security and surveillance tools and solutions. It is required by all partners that want to participate in our partner’s program.

It includes:

  • Live training in advance theory and practice on our full product and service range.
  • It is concluded in two 120min seminars that cover the software and hardware principles respectively.
  • An assessment exam to evaluate the competency of the trainee to understand Cubitech’s advance knowledge repository.

The above training module leads to the acquisition of the second level certification.

Expert Training Module

The Expert Training Module is the third step towards Cubitech’s expertise. It is developed for partners with significant experience in the security and surveillance tools and solutions, in both evaluation and implementation of high end projects. It is required by all partners that want to participate in our partner’s program.

It includes:

  • Live training in expert theory and practice on our full product and service range.
  • It is concluded in two 180min seminars that cover all the details and expert capabilities of the software and hardware principles respectively.
  • An assessment exam that evaluates the competency of the trainee to understand Cubitech’s expert knowledge repository.
  • The completion of the above training module leads to the acquisition of the third level certification.

Sales & Marketing

On this side we have prepared a training module to help our partners adopt our philosophy on business development, sales and marketing action plans.

It includes:

  • Training on sales and marketing operations (how to increase sales based on our attitude and business mindset).
  • Training regarding advanced procedures for consultation and sales operations (need analysis and target consultation, reach and achieve sales based on our business mindset, presales activities and support) & marketing activities.
  • Training on how to implement a successful business development plan localized for each local market.

The module is completed with:

  • A 180min seminar that cover all the details and expert advice to successfully penetrate a local market.
  • An assessment exam to evaluate the competency of the trainee to understand Cubitech’s business knowledge repository.

By completing this demanding training module participants get certified at the highest level of our partners program.

Trainer Module

This module is specifically designed to give partners the tools necessary to penetrate a different business area within their market.

The trainer module provides the knowledge and experience for a partner to successfully perform all the training modules and actually be the trainer to their business associates.

It includes:

  • Hands on training on expert methodology of education provision.
  • Theory, practice and implementation on real life projects.
  • Real time practice on providing educational services to others.
  • It is concluded in six 60min seminars that cover all the details including expert advice to successfully provide training services.
  • An assessment exam that evaluates the competency of the trainee to understand Cubitech’s educational mindset.

The completion of the above training module leads to the acquisition of an extra certification at the highest level of Cubitech’s Partner Program.

Become a Partner

Wish to find out more?

Become a Partner

F.A.Q.s